Transparency Promise
Open Hearts, Open Books
At River Side Rascals, we believe that trust is the foundation of every strong community. As a nonprofit childcare center, we are committed to full accountability. This page serves as a central hub where families and funders can access our financial reports, recent inspections, and key operational policies. We share these resources openly so you can see exactly how we operate and how every resource is used to support the growth, safety, and happiness of the children and families we serve.
Financial Reports & Annual Statements
As a nonprofit childcare center, we share key financial documents so families and funders can see how resources support children and families. Transparency is core to our mission of providing high-quality care to our community.
CACFP (Food Program) Review
Licensing & Inspections
River Side Rascals is fully licensed and undergoes regular, comprehensive inspections. We are deeply committed to meeting or exceeding all state requirements for health, safety, and quality childcare to ensure a secure environment for every child.
Governance
We share our center policies openly so families know exactly what to expect. These guidelines ensure every child at River Side Rascals remains safe, supported, and included within our care community.
Code of Conduct
Questions, Concerns & Grievances
We encourage families to speak up if they have any questions or concerns about our center. We promise to listen, respond, and work together toward a solution, and rest assured that raising a concern will never affect the quality of care your child receives.
Steps for Grievance
1. Talk with your child’s teacher: Most questions and concerns can be solved best and fastest by speaking directly with your child’s teacher.
2. Contact the Executive Director: If you need further help, please contact our Executive Director at CEO@riversiderascals.org or (605) 234-2000. The Director will listen, investigate, and work with you on a plan.
3. If still unresolved, contact our Board or licensing agency: You may email our Board of Directors at Grievance@riversiderascals.org.
4. Lastly, you may also contact the South Dakota Department of Social Services (800) 227-3020, Child Protective Services (877) 244-0864, to file a formal complaint about licensing or safety concerns. In emergencies or after-hours contact Local Law Enforcement.
For your convenience, you can fill out our grievance form to the right and we will follow up with you.
We are here to support you. Please visit our contact page or reach out via email or phone if you need immediate assistance or have additional questions.